Cornell University must be legally authorized to provide post-secondary educational instruction by certain states (or be exempt or otherwise not subject to such authorization in a state) before offering online courses or programs to students in that state. If you are not currently a matriculated student at Cornell University and you reside outside New York State, your eligibility to enroll in online courses may be restricted due to these state authorization requirements.
New York State is a member of the National Council for State Authorization Reciprocity Agreements (SARA). The School of Continuing Education and Summer Sessions is permitted to offer online courses to all states that are SARA members.
Residents of California and Massachusetts, which are not members of SARA, should contact our office for more information.
Documents granting state authorization or approval to Cornell University with respect to the online courses offered through the School of Continuing Education and Summer Sessions are available for review in the Special Programs Office, B20 Day Hall, 144 East Avenue, Ithaca, NY 14853, during regular business hours.
Student complaint information for out-of-state distance learning students
For all types of complaints concerning colleges and universities in New York State, the first course of action must be to try to resolve the complaint directly with the administration of the college or university involved.
For complaints related to Summer or Winter Session online courses contact the Special Programs office.
Students who have exhausted all internal Cornell University complaint procedures and who remain unsatisfied may contact the appropriate agency in the state where the student resides.
For information about refund policies and schedules, please visit the following pages: